Product Delivery Manager
Company: JPMorganChase
Location: Columbus
Posted on: April 3, 2026
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Job Description:
Description Shape the future of product delivery while crafting
solutions that enhance and optimize customer experiences. Lead
end-to-end processes, manage dependencies, and liaise with
stakeholders as part of a team at the forefront of innovation. As a
Product Delivery Manager in Workforce Center of Excellence, you
work to enhance and optimize the way products are delivered to
customers. As a key member of the team, you create solutions and
efficiencies that enable successful implementations in an expedient
and organized way. Job Responsibilities Leads end-to-end product
delivery processes including intake, dependency management, release
management, product operationalization, delivery feasibility
decision-making, and product performance reporting, while
escalating opportunities to improve efficiencies and functional
coordination Leads the completion of change management activities
across functional partners and ensures adherence to the firm’s
risk, controls, compliance, and regulatory requirements Effectively
manages timelines and dependencies while monitoring blockers,
ensuring adequate resourcing, and liaising with stakeholders and
functional partners Define and maintain the multi-quarter product
roadmap for workforce planning via home grown tools and Anaplan,
aligned to business priorities and CoE strategy Translate strategic
objectives (granularity, cycle time, automation, accuracy) into
prioritized epics, features, and measurable outcomes Operate and
mature the discovery/intake process: triage requests, run discovery
workshops, frame problem statements, and quantify impact (e.g.,
accuracy uplift, hours saved, cycle-time reduction) Lead end-to-end
delivery of tool enhancements and implementations: solution design,
sprint planning, build oversight, testing, UAT, cutover, and
hypercare. Establish data quality checks, controls, and
reconcile-to-source processes; reduce manual touchpoints through
automation. Develop change plans, stakeholder communications, and
training materials; drive adoption through clear roles, RACI, and
runbooks. Manage and coach junior team members; set goals, provide
feedback, and develop skills across analytics, planning, and tools.
The APO is accountable for an area product backlog and the health
of the area product. You will direct area product workflow through
JIRA, prioritize and sequence backlog considering customer needs,
audit/controls, data landscape, forecast calendar, etc. and
coordinate release dates Required qualifications, capabilities and
skills 5 years of experience or equivalent expertise in product
delivery or a relevant domain area Demonstrated ability to execute
operational management and change readiness activities Strong
understanding of delivery and a proven track record of implementing
continuous improvement processes Experience in product or
platform-wide release management, in addition to deployment
processes and strategies 8 years of broad product management and
delivery, and FP&A / workforce planning Strong track record of
delivering challenging initiatives involving planning processes
using expert-level product management skillset and utilizing agile
tools (JIRA, Confluence) Proven leadership and influencing skills
and ability to collaborate across a highly matrixed organization
Executive presence, comfortable interacting with, presenting to and
influencing senior leaders Demonstrated ability to improve
forecasting processes and KPIs (e.g., cycle-time reduction,
automation, forecast accuracy). Cross-functional stakeholder
management and communication, partnering effectively with HR,
Finance, Technology, and business leaders; experienced in
HR/workforce planning (demand/supply, attrition, hiring pipelines,
capacity, productivity). People leader experienced in
coaching/performance management, with strong product development
lifecycle/design/data analytics knowledge, Anaplan SaaS expertise,
and Model Builder L1 certification plus product bootcamp training.
Preferred qualifications, capabilities and skills Proficient
knowledge of the product development life cycle, design, and data
analytics Anaplan certifications (Model Builder Level 1 or higher)
Product bootcamps and training Knowledge of SaaS applications such
as Anaplan
Keywords: JPMorganChase, Newark , Product Delivery Manager, Accounting, Auditing , Columbus, Ohio
