Receptionist / Front Office
Company: Billy Tecklenburg - State Farm Agency
Location: Groveport
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description Billy Tecklenburg - State Farm
Agency, located in Groveport, OH has an immediate opening for a
Receptionist - State Farm Team Member. No insurance experience is
required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond
efficiently to customer inquiries and maintain high customer
satisfaction. Ideal candidate is a professional with a great
attitude and outgoing personality! Someone who has 'never met a
stranger,' has stellar computer skills, the ability to multi-task,
works well with their peers, and has a true passion for helping
others. Responsibilities include but not limited to: Manage all
incoming calls and route appropriately Handle customer complaints,
provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts, and file documents You
will receive: Base Salary Paid Time Off (vacation and personal/sick
days) 401(k) with Match Health, Dental, and Vision Short-Term
Disability Insurance Long-Term Disability Insurance Group Life
Insurance Office snacks/drinks Company outings and many other
culture-building activities Ideal Candidate: Ideal candidate has
high energy and is very outgoing with a friendly personality Must
be able to maintain a high level of activity and work independently
Strong phone contact handling skills and active listening
Comfortable answering inbound calls Genuinely excited to help
customers Patient, empathetic, and passionately communicative;
loves to talk Ability to empathize with and advocate for clients
when necessary Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively If
you are motivated to succeed and can see yourself in this role,
please submit your resume. We will follow up with you on the next
steps in the interview process. This position is with a State Farm
independent contractor agent, not with State Farm Insurance
Companies. Employees of State Farm agents must be able to
successfully complete any applicable licensing requirements and
training programs. State Farm agents are independent contractors
who hire their own employees. State Farm agents’ employees are not
employees of State Farm.
Keywords: Billy Tecklenburg - State Farm Agency, Newark , Receptionist / Front Office, Customer Service & Call Center , Groveport, Ohio
