MANAGER, TRAINING-DC
Company: AutoZone
Location: Newark
Posted on: May 9, 2022
Job Description:
The Training Manager is responsible for standardizing and
facilitating training classes for employees. Impacts new hires by
training employees to be safe, accurate and efficient through a
robust training program. Develop and keep metrics and
reporting.
RESPONSIBILITIES:
- Execute and maintain "Train the Trainer" program
- Evaluate trainer needs each quarter
- Partner with advisors to choose AutoZoners to become
trainers
- Evaluate each shift for needed trainers
- Promote need for trainers each quarter
- Schedule and facilitate train the trainer classes quarterly or
as business dictates
- Evaluate and monitor trainers
- Establish a database to track trainers and new hire
progress
- Quarterly review current list of trainers
- Remove any trainer that does not currently meet the
requirements to be a trainer
- Retrain or replace trainers as needed
- Schedule a meeting at the end of each quarter with operations
to discuss trainer progress and results
- Review feedback from new hires
- Review turnover and injury count by trainer
- Review turnover and injury count by department
- Schedule quarterly meeting with trainers to discuss the
program, issues that need to be resolved and for any retraining
needs
- New Hires
- Ensure all New Hire Training Packets are kept up to date,
filled out correctly, and signed by appropriate management
- Ensure each new hire is assigned a trainer by Advisor or Ops
Manager
- Attend weekly DC management meeting to keep the management team
informed of new hires working on their shifts and their progress.
Gather feedback from the management team on new hires and
trainers.
- Evaluate the progress of the new hires
- Maintain training records for new hires
- Collect feedback from the new hire about their trainer
- Have one on one conversation with the new hire after their
first week
- Review comments in the Training Packet
- Discuss opportunities in the new hire's initial training with
their advisor
- Reassign the original trainer or assign a new trainer to
address misses in training
- Re-evaluate the new hire training program and make changes to
content if needed
- Review 30-60-90 day Evaluations and Coaching Sessions for
opportunities with new hires
- Schedule meetings between new hires and DCM/Ops Manager
- Ensure yourself, the trainer and the advisor are aligned before
the new hire is no longer working with a trainer
- Facilitate cross training for trainers
- Evaluate trainer needs by department - cross train trainers in
those departments
- DC Orientation
- Attend new hire orientation and assist as needed
- Be prepared to facilitate orientation if needed
- Give a preview of the training process to new hires
- Assist with recertification and training after an injury,
critical incident, near miss or injury event
- Partner with the DC Safety Manager to understand the cause for
each injury and critical incident
- Use training materials to recertify the AutoZoner
- Update training as needed to address the cause of the
event
- Facilitate any training requested by management
- Evaluate training needs of advisors and management and
facilitate training classes for those topics
- Assists with DC Mentoring Program (part of AIT program)
REQUIREMENTS:Education: High school diploma or GED
required.Experience: Minimum of 2 years successful experience in a
supervisory/advisor level role. Prefer prior training experience.
Must be certified to operate Powered Industrial Equipment
(PIE)Other:
- Exceptional people skills with the ability to communicate
effectively
- Coach a team to meet performance standards
- Understand the demands of a fast paced work environment
involving receiving, stocking, inbound, outbound, etc.
- Work in a team environment
- Be flexible as to shift schedule
Keywords: AutoZone, Newark , MANAGER, TRAINING-DC, Executive , Newark, Ohio
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