Convention Services Manager

Company: Cherry Valley Lodge
Location: Newark
Posted on: November 27, 2019

Job Description:

The Convention Service Manager is responsible for efficient and professional coordination of all assigned conventions and meeting groups. The Convention Service Manager is required to adhere to the mission and values of Widewaters Hotels, LLC. What you will be doing The Convention Service Manager is focused and responsible for the following: Coordinates arrangements for group meetings, conferences, and group room blocks including city wide conventions. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, meeting room set configurations, audio visual needs and food service requirements. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. Detail Banquet Event Orders, and other internal documents relating to guest events. Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Review banquet associates' work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up. Assist sales staff in promoting hotel, developing leads and securing re-bookings. Plan and conduct pre and post-convention meetings with clients and respective departments. Document tracking of group activity. Access and input data into a computer system to generate account history reports. Develop and maintain relationships with key clients in order to produce groups and convention business, to include room sales, food and beverage sales, catering/banquet services. Assists the Catering Managers with office coverage, inquiries and walk-ins during high peak business season. Train on Sales Standards and Brand Standards if branded. Assists Director of Sales in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company. Perform any assigned task not outlined above that the associate has the ability to perform.

Keywords: Cherry Valley Lodge, Newark , Convention Services Manager, Executive , Newark, Ohio