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Server

Company: Cherry Valley Lodge
Location: Newark
Posted on: December 3, 2019

Job Description:

The Server is responsible for providing consistent excellent service to guests/clients of the facilities and efficient delivery of food and beverages to guests in a professional, hospitable manner to enhance the guest experience. This employee will be required to set up and breakdown respective dining space. The Server is required to adhere to the mission and values of Widewaters Hotels, LLC. What you will be doing Maintain a complete knowledge of all food and beverage menu items and answer questions on menu/alcoholic selections to guests. Serves menu items to guests in a prompt and courteous manner and according to the order, times the service of courses to correspond with the dining pace of the guests. Maintaining full beverage glasses. Ensure presentation of food and beverage is presented to guest per Hotel standard. Follow your property's approved alcohol awareness training program at all times to ensure that alcohol is not over served to a guest. Performs pre and post shift side work, set-up, etc. Clears table promptly. Clears unnecessary items off the table to include: dirty dishes, silverware, and glassware; brings to kitchen for cleaning. Responds quickly to guest requests in a friendly manner. Follows up with guest to ensure satisfaction. Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen staff. Communicate with the kitchen regarding menu questions, length of wait, re-cooking orders, and product availability. Be aware of daily specials, soups, and drinks items. Run food and bus tables, if necessary. Be able to operate the electronic cash register (where applicable). No voids or deletes without management's written approval. Record transactions in POS at time of order Maintain cleanliness of work areas, china, glass, etc. throughout the day Complete closing duties, including restocking items, turning off lights, etc. Welcome and acknowledge all guests Develop and maintain positive working relationships with others and support team to reach goals. Thank guests with genuine appreciation Be aware of guests' needs; assist in providing a pleasant dining experience

Keywords: Cherry Valley Lodge, Newark , Server, Hospitality & Tourism , Newark, Ohio

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