Retail Customer Service - Lumber

Strong focus on developing & maintaining sales Must be self-motivated Excel in time management Excellent communication skillsCustomer service skillsAttention to detailReliabilityPunctualityPersonableMaintain a neat and orderly professional appearanceEducation: High School Diploma/GEDWhy Us:Higgins Lumber prides itself on being family-owned and operated. Our positive work culture means you'll love being a part of our team. Higgins offers a generous benefits package which sets us apart from other small businesses and there are no after-hours, evenings, or weekends to work!Job Description:Do you enjoy the satisfaction of helping people with building projects? Would you like to be an integral part of a positive and productive team as a Customer Service/Counter Sales Representative? If so, Higgins Lumber would like to speak to you! Higgins Lumber is a family-owned business started in 1957 and carries lumber, posts, plywood, metal, siding, windows, interior and exterior doors, and garage doors. We are growing and we are looking to hire a Counter Sales Representative. Prior sales experience and construction knowledge is preferred, but entry level candidates with the desire to develop into team leaders will also be considered. Promotes and sells products and/or services to meet customer needs.
Salary commensurate with experience.
Hours: 7:30 a.m.-4:00 p.m. Monday-Friday No weekends required.
Job Responsibilities include:Manage incoming calls and customer inquiriesComplete sales and invoice transactions for customer ordersHandle payment for one-time transactions and receive payments toward charge accountsMake follow up calls for open estimatesEnter customer and contractor estimates into QuickBooksContact vendors for item pricing and apply company approved markup for retail salesPlace orders for customer and contractor materialsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customers and contractors through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolMeet personal/customer service team sales targetHandle customer complaints, provide appropriate solutions within an acceptable timeframeFollow communication procedures guidelines and proceduresAbout Us:A family-owned business started in 1957, Higgins Lumber is still run by third generation family members, Lacey and Andrew Geyer. Higgins carries lumber, posts, plywood, metal, siding, shingles, windows, interior and exterior doors, and garage doors. We also have nails and screws, electrical supplies, plumbing supplies, and more. Higgins Lumber Company supplies the materials you need to build your dream home, your storage garage, or that commercial building for your new business! Andrew, Lacey, and the Higgins Lumber team are committed to our local community, to the Higgins family, and providing quality materials and education to allow our customers to build em like they used to! Posted: 16 daysBenefits:

• Healthcare
• Dental
• Vision
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Employee DiscountsPandoLogic. Keywords: Customer Service Representative, Location: Newark, OH - 43055Required
  Preferred

  Job Industries

  • Customer Service

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