Claim Associate - Work From Home

Company: State Farm Mutual Automobile Insurance Company
Location: Newark
Posted on: January 23, 2023

Job Description:

Overview

Where you'll work:

This is a work from home opportunity, competitive candidates must reside within the Newark, OH area.

Compensation :

Starting pay is $18.25-$20.25 per hour. This Claims position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.

You are also eligible for:
An annual bonus based on individual and enterprise performance
Annual merit increases

Benefits:

We like to reward our employees for their hard work and commitment. That is why we offer benefits you might not find other places:
Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family
Paid Volunteer Time
Annual Celebration Day to celebrate what's important to you
Parental leave for mothers and fathers

Wellness?and mental health programs
401(k) Savings Plan
Medical, dental and vision
Health Reimbursement Account, Health Care Flexible Spending Accounts, and life insurance
Tuition Reimbursement/Community College Tuition Program
Discounts from hundreds of retailers through our Perks at Work program
Development and Mentor programs designed to help our employees grow and achieve their specific career goals
Employee Resource Groups - State Farm's Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.

Responsibilities

As a leader in the insurance and financial services industry, we hire the best employees to serve our customers. When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Claims Associates are committed to helping our customers through the claims process while providing Remarkable - service. This includes:
Proactively investigating claims, applying coverage, accurately documenting the file, and paying what is owed
Answering inbound calls and making outbound calls to customers and claimants
Supporting our customers through personalized, caring, and simple interactions

Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. This opening is for any/all Claims Associate positions across our Claims segment.

Qualifications

Competitive candidates demonstrate the ability to:
Communicate clearly, professionally, and empathetically
Accurately document claim files
Process information and make sound, fact-based decisions
Multi-task across technical platforms within a fast-paced call center environment
Value accountability and hold themselves to the highest professional standard

Come join the Neighborhood and do some good!

Visit State Farm Careers for more information on our benefits , locations , and the hiring process .

PMCL

PI201088736

Keywords: State Farm Mutual Automobile Insurance Company, Newark , Claim Associate - Work From Home, Other , Newark, Ohio