Consumer Loan Funding Specialist I

Company: Park National Bank
Location: Newark
Posted on: May 18, 2023

Job Description:

RESPONSIBILITIESProcess incoming mail to prepare files for fundingAccurately compliance indirect deals received from dealers to identify loan exceptions. Properly process exceptions, including communication with a lender and/or dealerUsing the consumer loan origination system, accurately complete the process to fund indirect deals received from dealersComplete follow-up with dealers and/or lenders to resolve aged funding exceptionsResponsible for researching and resolving dealer inquiries via phone calls and/or e-mail requests. The bank's customer service standards will be met during all dealer interactionsMaintain a thorough understanding of the funding process in order to accurately complete daily tasks and successfully resolve issues utilizing an analytical thought processComplete daily and weekly funding tasks, adhering to the funding performance metrics for production and error ratesIdentify opportunities, make suggestions and initiate discussion with the supervisor as needed to improve the efficiency and accuracy of the funding processComplete ongoing internal education opportunities to sustain broad base of product, service and technical knowledgeMaintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasksDeliver a consistent, high level of service within our Serving More standardsOther duties as assignedCOMPETENCIESInterpersonal/Customer Service SkillsWritten and Verbal CommunicationAbility to understand and follow directionsAdaptable to changeBasic Computer SkillsOrganizational Skills/Detail OrientedAnalytical ThinkingAble to Multi-Task or Juggle PrioritiesTechnical ExpertiseAbility to work as part of a teamEDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School diploma or equivalent requiredRelated work experience preferredTRAVEL REQUIREMENTSPossible minimal travel (scheduled) between Mount Vernon and Newark locations.PHYSICAL REQUIREMENTSOffice environment which requires long periods of sitting and/or keyboard work.SCHEDULETypical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status.This position is 100% onsite.

Keywords: Park National Bank, Newark , Consumer Loan Funding Specialist I, Other , Newark, Ohio