Migration/Implementation Specialist

Company: Taylor Corporation
Location: Columbus
Posted on: April 24, 2024

Job Description:

Your Leadership.Our Power. Unlimited Potential. Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor. Your Opportunity: Taylor is looking for a Implementation Specialist to focus on Print & Service Solutions system consolidations. This individual would play a key role, within a high-functioning team in migrating existing customers from existing tools & platforms onto our target go forward systems. This position is responsible for data related activities including exporting, formatting, and moving data as well as ongoing configuration, testing and support. Responsibilities Include: Coordinate small to mid-sized print and promo related program implementation from customer quote acceptance through set-up on web ordering platform and support Project Managers during larger implementations Provide effective communication to the customer, sales, operations and vendor teams regarding the status of implementations, including predefined project plan and documentation Verify that all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, customer requirements, etc. Lead small to mid-sized implementation calls with customer, vendor and sales team to gather specific details concerning the set-up of print program items; responsible for distributing recap notes of the implementation call Follow-up with the customer and/or sales team to collect missing information Partner with Buyer and vendor to confirm elements of customer program and address questions and concerns Orchestrate proof acceptance between vendor and customer, ensuring they pass QA and validate accuracy of items once loaded to web-ordering platform Adapt to program set-up changes as dictated by the customer, sales or operations team Deliver program implementation status updates to customers, sales organization, Implementation Manager and cross-functional operations team Raise concerns when implementation plan is at risk and identifies options to get it back on track Handle multiple implementations and maintenance of active accounts at a given time, maintaining visibility to due dates and consistently meeting defined deadlines Maintain effective follow-through in-line with standard operating procedures throughout the process Identify opportunities for process improvements, assisting in development of effective strategies to implement them Participate in the creation of customer facing program documentation You Must Have: Minimum 2 years of relevant experience Strong computer and web skills with an ability to learn new systems and tools quickly Highly organized and detail oriented Excellent interpersonal, verbal and written communication skills Flexible team player with ability to handle multiple tasks simultaneously, functioning in a fast-paced environment under regular time pressures Capable of working efficiently in team situations as well as independently Ability to consistently communicate effectively with customers, vendors and associates Understanding of industry equipment, software and web solutions and how they work together About Taylor Corporation One of the top five graphics communications companies in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovativ

Keywords: Taylor Corporation, Newark , Migration/Implementation Specialist, Other , Columbus, Ohio