NewarkOHRecruiter Since 2001
the smart solution for Newark jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: Newark
Posted on: September 13, 2019

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, Newark , Customer Solutions Tech Support (Remote- work from home!), Other , Newark, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Vehicle Transporter - CDL A Truck Driver
Description: Hiring OTR Auto Haulers EARN 90,000 TO 130,000 PER YEAR Company Driver Benefits Potential of 90,000 to 130,000 per year Pay based on percentage of each load Daily
Company: LAP Auto Transport
Location: Springfield
Posted on: 09/22/2019

Vehicle Transporter - CDL A Truck Driver
Description: Hiring OTR Auto Haulers EARN 90,000 TO 130,000 PER YEAR Company Driver Benefits Potential of 90,000 to 130,000 per year Pay based on percentage of each load Daily
Company: LAP Auto Transport
Location: Newark
Posted on: 09/22/2019

CDL-A Flatbed Owner Operator Truck Driver
Description: CDL-A OTR OWNER OPERATOR TRUCK DRIVER JOBSBennett: Love Country. Love Trucking With Owner Operator Flatbed, Step Deck And Heavy Haul OpportunitiesHaving a family-centered culture isn t just something (more...)
Company: Bennett Motor Express
Location: Mansfield
Posted on: 09/22/2019


Part-Time Retail Merchandiser
Description: Overview Are you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and organizational skills Lawrence Merchandising has a great opportunity for you (more...)
Company: Lawrence Merchandising Service
Location: Mansfield
Posted on: 09/22/2019

OTR Auto Hauler Trucking Job - Earn Up To $130,000 Per Year
Description: Hiring OTR Auto Haulers EARN 90,000 TO 130,000 PER YEAR Company Driver Benefits Potential of 90,000 to 130,000 per year Pay based on percentage of each load Daily
Company: LAP Auto Transport
Location: Newark
Posted on: 09/22/2019

OTR Auto Hauler Trucking Job - Earn Up To $130,000 Per Year
Description: Hiring OTR Auto Haulers EARN 90,000 TO 130,000 PER YEAR Company Driver Benefits Potential of 90,000 to 130,000 per year Pay based on percentage of each load Daily
Company: LAP Auto Transport
Location: Springfield
Posted on: 09/22/2019

Nurse - LPN/LVN at Senior Living Community
Description: Overview If you are looking for an opportunity to enrich the lives of others and you share our passion for making a difference in people s lives, come join our team Our residents are the reason we (more...)
Company: Brookdale Senior Living
Location: Springfield
Posted on: 09/22/2019

Representatives Needed - Telecommute
Description: Nation's Premier Health Programs Company is looking for leaders. Customer service skills preferred, but no experience is necessary. Free training is available
Company: Home Worker Pro
Location: Akron
Posted on: 09/22/2019

Now Hiring: FedEx
Description: Easy Application
Company: FedEx.FindDreamJobs.com
Location: Akron
Posted on: 09/22/2019

CDL A Regional Truck Driver
Description: Job DescriptionDrive more Earn More Weekly We are now hiring Class A CDL Truck Drivers for our Midwest Regional.Earn up to 0.52 CPM weeklyRunning Area:
Company: USA Truck
Location: Newark
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Newark RSS job feeds