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Front Desk Agent / Second Shift

Company: Cherry Valley Hotel and Ohio Event Center
Location: Newark
Posted on: June 15, 2022

Job Description:

Job DescriptionWe are currently seeking a night time Front Desk Agent to provide guest services and support hotel operations. Widewaters Hotels, LLC regards employees as its single greatest asset. We seek energetic, passionate, results oriented professionals to join our team. If you possess these qualities, we are interested in learning more about you. What You Will Be Doing

  • Greet guests in a warm friendly genuine manner.
  • Perform check in/check out procedures; insure guest satisfaction.
  • Data entry, including accurate entry of billing information.
  • Manage cash/credit transactions and maintain a personal bank.
  • Answer inquiries pertaining to the hotel and surrounding area and local attractions.
  • Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested.
  • Answer phones and relay messages in a prompt courteous manner.
  • Generate reports for various departments.
  • Transport guests as needed.
  • Perform other guest services duties as requested by the department supervisor. Job Requirements
    • High School Diploma, GED or equivalent.
    • One year of job related experience, preferably a front desk or customer service role in hospitality.
    • Ability to manage in a fast paced environment and provide outstanding guest service.
    • Warm, personable, professional, and energetic demeanor.
    • Ability to work and communicate effectively with team members and supervisors.
    • Must be highly organized.
    • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 10 pounds.
    • Must be flexible and able to work when needed.
    • Must have work eligibility in the United States.

Keywords: Cherry Valley Hotel and Ohio Event Center, Newark , Front Desk Agent / Second Shift, Sales , Newark, Ohio

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